FAQs

How big are Bone Buddies?
Each Bone Buddy measures approximately 15 × 6 × 6 cm (5.9 × 2.4 × 2.4 in).

What are Bone Buddies made from?
Bone Buddies are made from high-quality resin.

Which Bone Buddies can I choose from?
There are four buddies to choose from: Frost, Scrap, Moss, and Rusty.

How long does shipping take?
Delivery typically takes 1–2 weeks, depending on your location.

Will I receive tracking information?
Yes. Tracking is available on all orders. Once your order ships, you'll receive tracking information so you can follow its journey.

Do you offer refunds?
Yes. All Bone Buddies come with a 30-day money-back guarantee. If you're not satisfied within 30 days of delivery, contact us and we'll issue a full refund.

What if my Bone Buddy arrives damaged or defective?
Contact us and we'll help make it right. Defects in craftsmanship reported during the 30-day guarantee period can be replaced at no additional cost. If the same model is unavailable, we'll provide another of similar value.

How do I contact Bone Buddies?
Email us at support@bonebuddies.co with any questions about your order or Bone Buddies.